For the last few years I have run a home-based business, which has been very successful.
While well-versed in my specific industry, I have a limited knowledge of information technology knowledge; thus, having to outsource IT maintenance (hardware and software). Unfortunately, such efforts have taken way too long, cost way too much, and rendered results below my expectations.
When I upgraded my system recently, I discovered that implementation was well beyond my expertise. But I dreaded canvassing another big-named outfit for assistance.
Having met Frankie via a friend, we discussed the situation and he offered his support.
All I can say is “I wish I had known him earlier.”
Frankie had my system up and running in about an hour. He addressed issues I had encountered previously and meticulously explained all processes. Most impressive to me, however, was the way he addressed my questions, offering candid professional opinions and personal recommendations (pros and cons).
His painstaking direct approach is impressive.
Frankie is my new “IT Dude.” Feb 2018